I ordered a really great camera with audio and paid. Then I emailed them to ask if it comes with the cable. They said no.I said, then add the cable and I paid for the cable.When it arrived, I noticed that the camera has three cables but the 50ft. Cable only has two with no RCA Jack's for audio!I emailed the question of why? They emailed me back saying that you only need two cables if you have there digital DVR.Why would they assume this because I don't have there DVR!!!There would not have been a problem if they would have just asked in advanced or better yet send the cable that's an exact match to the camera they sold me!They've made no effort to fix there mistake!!!VERY DISAPPOINTED! Over the last 4 years I have purchased all of my security products from Security Camera King. I have been extremely satisfied with my transactions on all levels.
A subsidiary of Techpro Security Products, Security Camera King is a manufacturer and distributor of security camera systems and accessories. You may choose from many security camera systems we’ve made ourselves or those of many other name brands.
I am a 'Do It myself' kind of guy, having retired from the computer industry several years ago. When I needed Help, their support line has been fantastic.
When I needed Products, I ordered them on-line and got them usually within a week.I am a snowbird and live in Smokey Mtns in the Summer and Florida in the winter months. I can monitor my cabin 24/7 with my system.
The challenge I have is the power going out during some of the winter storms and the fact that I am a MAC user. These DVRs are premium and have options that low priced DVRs don't even mention, like intelligent searches for things that happen. Without that, a lot more time is needed to review and find what happened after an occurrence.And the company is here in the US and can speak English as a first language.
That alone is a big deal as most of the others are made and sold from the Chinese and support is very sparse to the point of normally being worthless. They also want us to be happy with our purchase, like me, and come back for more.